691 views
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

As a consumer, I believe this company will make your potential customers think very poorly of your company if you use their lists. My small company keeps getting calls from Aflac, who apparently use SalesGenie to generate their cold call lists.

I have told at least 20 sales people, both on the phone and at the front door in person, that my company uses a PEO for our HR needs and that PEO has a contract with Aflac already, so there is no need for us to sign up independently . At the last 'in person' visit, the sales agent recommended that I get in contact with SalesGenie in order to have our company's name removed from the list. So I went on line and was chatting with a sales representative. I explained my situation and he abruptly gave me a phone number to call and said I need to speak to data management (that apparently is not even a real department name).

He hung up on the chat w/o providing any more information. So I called the number, once again had to explain my situation and was transferred to some customer support department. Again, I explained the situation and the person on the other end said that she will have to take my email address, so she could send me a form to fill out stating that we want to be removed from their lists. I waited 2 hours and no email ever came to my inbox.

I feel very bad for the next sales person to call our office from Aflac because I fully intend on unloading on them.

Also, I will be alerting our HR company to speak to their Aflac rep so they can tell their marketing department. This is not how you gain a good customer following, so any businesses out there looking to increase their lead count legitimately, I would look somewhere else, if I were you.

Reason of review: Poor customer service.

SalesGenie Cons: I would give neg stars for customer service.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

SalesGenie Reviews

  1. 12 reviews
  2. 1 review
  3. 1 review
  4. 1 review
  5. 0 reviews
SalesGenie reviews